Frequently Asked Questions
Everything you need to know about shopping with KitKing
What are your standard shipping times?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, KitKing ships to over 50 countries worldwide. Please note that customers are responsible for any local customs duties or import taxes applicable in their region.
Are the products covered by a warranty?
All products sold on KitKing come with a standard 1-year manufacturer warranty against defects. If you experience an issue, please reach out to us with your order number and photos of the defect.